Direct TV is really bothering me! I received a phone call a couple weeks ago from there 1800- whatever,
Saying"if this is D***** G*****, please press one, if D***** G***** is not available, please press two. So getting frustrated, because neither option (how would I know who this person is) was well suited, I pressed 0, multiple times.Then it listed off" this call has Ben in reference to account # blah blah" followed about something about calling them back at their number.
*this is my cell phone they have perpetually called.
*I called them back right after the very first time, and told them I was not that person.
*that they were calling a cell phone with an auto-dialer, which I knew to be in violation of some kind of telephone communication act, that I couldn't remember the name of at the time!
*that they did not have permission to ever call my cell phone, nor did they have it in the first place.
*they have continued to call repetitively
*each time I call back (because I can't exactly hit 1, when I'm not even that person
Well, my very first call back, I tried to tell the woman "I am not said person, this is a cell phone you called with an automated system, you don't, or never had my permission to call me on it" she kept saying in return, "I'm sorry, miss G*****, this is the number you have is for the account, this is the number attached to the account, and we will continue to call this number about your debt, miss G*****." She kept referring to me as this lady, even after I told her I was not that person, that I'd never ever, ever had a plan with Direct TV, let alone any cable/satellite company (no laughing, strictly antenna for tv here), after her purposely overtalking me and the conversation, got to almost yelling "I am not this person", and her referring to me as such I said" I'm talking you bad word" then I knew out got too heated... I hung up.. Then called back trying to get take my number off their list. I called back, their system picked up my number on alleged account, informed me of how much this other person owed while on hold, the person who picked up said that because my cell phone company recycled my number, I should have them change it, and that it was Direct TV's policy to keep contacting the number on the account, I said let me talk to a supervisor request this out of them, they said they have removed it... Repeat process multiple times.
* Can I sue, or file ITS, on both TCPA and FDCPA at the same time?
* I believe I have just cause for the auto-dialing, and for calling repetitively
*I have told them multiple times cease and desist, do not call me again at all, and they have continued, which I believe triples the $500 for each call thereafter, as well as violates the FDCPA, for further contact after you have told them not to for the $1000 for each violation thereafter, correct? Help!!! Please!! And thank you!