Of course they will. They are only following their corporate policy. Don't be shocked, don't be surprised.
If you want them to stop calling, CMRRR a letter to them that tells them to stop calling. Otherwise, expect them to continue to call, to continue to ask for you to confirm your identity. You are not going to get them to stop doing this unless you follow the law.
The FDCPA says that, if you want a collector to stop calling, you need to send them a letter telling them to stop.
It will not stop until you CMRRR them a letter, or the account is moved to a different company.
This is 100% correct.
You have two letter options and they both invoke a cease communications directive to the other side.
1. Dear scumbags, cease all contact with me.
2. Dear scumbags, I refuse to pay the debt you allege I owe.
If you want them to just go away, go option one. If you want them to eventually go away, but not before they likely violate the FDCPA, go with option two.
On a super hyper technical note. the letter is false, because they have been able to contact you by phone. They just chose not to engage in further communicaiton with you, after they had a communication with you.
The FDCPA defines a “communication” as the “conveying of information regarding a debt directly or indirectly to any person through any medium
I know a few people that I would not put it past to invite them to a federal court over that false statement.
"A literally false statement violates the FDCPA, as a matter of law." Avila
, 84 F.3d at 227.