Bruno gave good advice. We'll wait for Bellebutton to chime in later with her remarks .
For hearing I always take my notes with me and I have stickys on them to allow me to quickly flip to the appropriate page. I always recommend taking your time and pause, don't let the other side rush you (that is one way to fluster a pro se defendant ). Read through your notes the night before court and make sure to have every angel covered. People who lose are because they go in winging it. You must be prepared for all types of arguments. You'll never know when or if it happens.
I would emphasize greatly on FAA sections I mentioned above. Those make great arguments for establishing why agreement must be enforced.
Here is a synopsis of what I argued in the past (Courtesy of Terror's Appellate brief)
9 U.S.C. §2.), the “primary substantive provision of the Act,” (Moses H. Cone Memorial Hospital v. Mercury Construction. Corp., 460 U. S. 1, 24 (1983)), provides, in relevant part, as follows: “A written provision in any maritime transaction or a contract evidencing a transaction involving commerce to settle by arbitration a controversy thereafter arising out of such contract or transactio shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.”
(9 U.S.C.§ 3) Stay of proceedings; If any suit or proceeding be brought in any of the courts of the United States upon any issue referable to arbitration under an agreement in writing for such arbitration, the court in which such suit is pending, upon being satisfied that the issue involved in such suit or proceeding is referable to arbitration under such an agreement, shall on application of one of the parties stay the trial of the action until such arbitration has been had in accordance with the terms of the agreement, providing the applicant for the stay is not in default in proceeding with such arbitration.
(9 U.S.C §4) requires that “upon being satisfied that the making of the agreement for arbitration or the failure to comply therewith is not in issue,” the court must order arbitration “in accordance with the terms of the agreement. (Sec §2, means grounds related to the making of the agreement). This would require enforcement of an agreement to arbitrate unless a party successfully asserts a defense concerning the formation of the agreement to arbitrate, such as fraud, duress, or mutual mistake.” (Prima Paint Corp. v. Flood & Conklin Mfg. Co., 388 U. S. 395, 403–404 (1967), (interpreting §4 to permit courts to adjudicate claims of “fraud in the inducement of the arbitration clause itself” because such claims “go to the ‘making’ of the agreement to arbitrate”). Contract defenses unrelated to the making of the agreement—such as public policy—could not be the basis for declining to enforce an arbitration clause.